FAQ

  • What services do you offer, and can they be customized?

    Absolutely! Our core offerings include:

    - Brand development & visual identity

    - Digital marketing strategy & paid ads management

    - Video production & editing

    - Content creation & social storytelling

    - Graphic design & campaign assets

    We customize every engagement to align with your brand’s voice, values, audience, and goals; no cookie cutters here.

  • What are your pricing models?

    We offer:

    - Project-based fees for defined deliverables

    - Monthly retainers for ongoing strategy and content

    - Hourly consulting for quick coaching sessions or audits

    You always know what to expect. Budget transparency is core to our approach.

  • Can you support large corporate or non-profit clients?

    Yes!

    We draw from data-driven strategy without corporate pretension.

    We’re experienced in multi-channel campaigns, content planning, and collaborative storytelling, tailored to both mission-driven brands and corporate goals.

  • Does BrightFolk specialize in any particular industries?

    While we’re industry-agnostic, our sweet spot includes organizations in creative arts, climate justice, social impact, community development, health, and digital-driven sectors. We’re at home helping values-driven brands expand their reach.

  • Can BrightFolk scale with my needs over time?

    Yes! BrightFolk Consulting is built to grow with you. You can start with a smaller project and expand services as your brand evolves; whether that means launching a digital campaign, bringing on more robust creative assets, or even scaling nationally.

  • How do you ensure the work is inclusive and culturally responsive?

    Every project is built through an inclusive lens. As queer-owned and POC-aligned professionals, we bring our personal insight and lived experience to foster cultural sensitivity. Whether working with nonprofits or corporations, our work is respectful, affirming, and community-minded.

  • How long does a typical project take?

    Project timelines depend on scope:

    - Brand identity refresh: 4–6 weeks

    - Campaign builds: 2–4 months

    - Ongoing digital & content support: structured into flexible retainers

    We’ll always provide a clear delivery schedule upfront.

  • How does BrightFolk measure success?

    We set clear performance metrics upfront (e.g., engagement rates, conversion benchmarks, audience growth) and report on them regularly. We balance data and creativity to ensure your brand does more than look good, it performs.

  • How do we start working together?

    Simple!

    Visit our BOOK US NOW page and book a consultation.

    We’ll meet in person or via Zoom to explore you needs and goals.

    After that, we’ll send a tailored proposal with deliverables, timeline, and investment.

    If you have other questions visit our Contact page and send us a note